{
  "caseId": "519",
  "customerId": "123",
  "timeCreated": "Tue Jan 06 2026 19:23:01 GMT+0000 (Coordinated Universal Time)",
  "issueType": "macOS",
  "issueDesc":"Bluetooth audio stutters",
  "status": "Escalated",
  "url": "https://90abaf92-7315-4760-980c-ae4f905f307e.mock.pstmn.io"
}